You provide technical support and diagnostics for uninterruptible power supply and power conditioning systems, working closely with customers and internal teams.

I Suoi compiti

Provide hardware support for UPS and power conditioning products via ticketing system, phone, or email
Support partners and subsidiaries through a 24/7 diagnostic centre rotation
Perform complex system analysis and document findings for stakeholders
Travel occasionally to support complex installations such as large data centers
Audit service operations and develop competencies of local teams
Provide technical training on UPS and power conditioning products
Interact with quality and R&D departments to address product issues

Che cosa porta con sé

Bachelor's degree, diploma, or higher qualification in electrical or electronic engineering
2–5 years of hands-on experience in commissioning and after-sales technical support beneficial
Experience troubleshooting mission-critical applications such as data centers is a plus
English communication proficiency at B2 level or higher required
Knowledge of Italian or Spanish considered a strong asset
Ability to write clear technical documents, reports, and field support procedures
Good working knowledge of MS Office

Condizioni quadro

Grado di occupazione: 80–100 %
Modello di lavoro: Ibrido
Opzione di assunzione a tempo indeterminato dopo l'incarico, se entrambe le parti lo desiderano

Che cosa La aspetta

Hybrid work model
Up to 15% travel commitment
3–6 months interim, then a permanent position

Tecnologie

MS Office

Come candidarsi

Si candida con il Suo profilo Try&Hire: carichi il CV, verifichi i dati, inserisca i dati principali e la disponibilità. Un breve video di presentazione è facoltativo, ma aiuta. Il nostro team La contatterà se il Suo profilo è adatto all'incarico.

Technical Support Engineer