You provide technical support and diagnostics for uninterruptible power supply and power conditioning systems, working closely with customers and internal teams.

Your tasks

Provide hardware support for UPS and power conditioning products via ticketing system, phone, or email
Support partners and subsidiaries through a 24/7 diagnostic centre rotation
Perform complex system analysis and document findings for stakeholders
Travel occasionally to support complex installations such as large data centers
Audit service operations and develop competencies of local teams
Provide technical training on UPS and power conditioning products
Interact with quality and R&D departments to address product issues

What you bring

Bachelor's degree, diploma, or higher qualification in electrical or electronic engineering
2–5 years of hands-on experience in commissioning and after-sales technical support beneficial
Experience troubleshooting mission-critical applications such as data centers is a plus
English communication proficiency at B2 level or higher required
Knowledge of Italian or Spanish considered a strong asset
Ability to write clear technical documents, reports, and field support procedures
Good working knowledge of MS Office

Conditions

Workload: 80–100 %
Work model: Hybrid
Option of a permanent position after the assignment if both sides want it

What to expect

Hybrid work model
Up to 15% travel commitment
3–6 months interim, then a permanent position

Technologies

MS Office

How to apply

You apply with your Try&Hire profile: upload your CV, check the details, enter key facts and availability. A short introduction video is optional but helps. Our team will get in touch if your profile fits the assignment.

Technical Support Engineer