Technical Support Engineer
Publié par Try&Hire sur mandat d'un client · Référence TAH-93H9Z
- Discipline
- Ingénieur électricien
- Région
- Tessin, Quartino (TI)
- Client
- Power distribution solutions
- Publié le
- 16.10.2026
You provide technical support and diagnostics for uninterruptible power supply and power conditioning systems, working closely with customers and internal teams.
Vos tâches
- Provide hardware support for UPS and power conditioning products via ticketing system, phone, or email
- Support partners and subsidiaries through a 24/7 diagnostic centre rotation
- Perform complex system analysis and document findings for stakeholders
- Travel occasionally to support complex installations such as large data centers
- Audit service operations and develop competencies of local teams
- Provide technical training on UPS and power conditioning products
- Interact with quality and R&D departments to address product issues
Ce que vous apportez
- Bachelor's degree, diploma, or higher qualification in electrical or electronic engineering
- 2–5 years of hands-on experience in commissioning and after-sales technical support beneficial
- Experience troubleshooting mission-critical applications such as data centers is a plus
- English communication proficiency at B2 level or higher required
- Knowledge of Italian or Spanish considered a strong asset
- Ability to write clear technical documents, reports, and field support procedures
- Good working knowledge of MS Office
Conditions
- Taux d'activité: 80–100 %
- Modèle de travail: Hybride
- Option d'engagement fixe après la mission, si les deux parties le souhaitent
Ce qui vous attend
- Hybrid work model
- Up to 15% travel commitment
- 3–6 months interim, then a permanent position
Technologies
- MS Office
Comment postuler
Vous postulez avec votre profil Try&Hire : téléchargez votre CV, vérifiez les informations, indiquez les données clés et votre disponibilité. Une courte vidéo de présentation est facultative, mais elle aide. Notre équipe vous contacte si votre profil correspond à la mission.